Cookie Policy

Effective Date: July 1, 2026  |  Last Updated: July 1, 2026

1. Introduction

Welcome to chopt-new.click, operated by Chopt ("we," "us," or "our"). We are committed to being transparent about the technologies we use on our website. This Cookie Policy is designed to help you understand what cookies are, how we use them, what types of cookies we deploy, and how you can manage your preferences.

This policy applies to all pages and services available through our website chopt-new.click and should be read alongside our Privacy Policy and Terms of Service. If you have any questions about how we use cookies, please contact us at [email protected].

As a food business operating in the United States, we comply with applicable federal and state privacy regulations, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission (FTC) Act guidelines on online tracking and consumer transparency.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. They are widely used by website owners to make websites work more efficiently, to improve user experience, and to provide reporting information to site operators.

Cookies are created by the web server and sent to your browser, where they are stored locally. Each time you return to the website, your browser sends the cookie back to the server, allowing the site to recognize your device and remember certain information about your previous visits or preferences.

Cookies set by the website you are visiting are called first-party cookies. Cookies set by parties other than the website owner are called third-party cookies. Third-party cookies enable third-party features or functionality to be provided on or through a website, such as advertising, interactive content, and analytics.

2.1 How Cookies Work

When you first visit chopt-new.click, our server may send a cookie to your browser. Your browser stores this cookie file on your device's hard drive. On subsequent visits, the browser reads the stored cookie and sends information back to the originating website. This process allows us to recognize returning visitors, remember preferences, analyze site traffic, and deliver relevant content.

Cookies can be session cookies, which are temporary and deleted when you close your browser, or persistent cookies, which remain on your device for a set period of time or until you manually delete them.

2.2 Similar Tracking Technologies

In addition to cookies, we may use other similar tracking technologies, including:

  • Web Beacons (Pixel Tags): Small electronic images embedded in web pages or emails that are used to track user behavior, count page visits, or verify whether an email was opened.
  • Local Storage: A form of web storage that allows websites to store data on the user's device without an expiration date.
  • Session Storage: Similar to local storage but data is cleared when the browser session ends.
  • JavaScript Tags: Code snippets embedded in web pages to collect analytics data or enable third-party services.

For the purposes of this policy, references to "cookies" include all such similar tracking technologies.

3. Types of Cookies We Use

We categorize the cookies we use into four main types based on their purpose:

3.1 Strictly Necessary (Essential) Cookies

These cookies are essential for the operation of our website. They enable core functionalities such as security, network management, account authentication, and accessibility features. Without these cookies, the website cannot function properly, and services you have requested — such as placing a food order or logging into your account — cannot be provided.

Essential cookies do not require your consent under applicable law because they are strictly necessary for the delivery of the service you have requested. However, we still inform you of their use in the interest of full transparency.

3.2 Analytics and Performance Cookies

These cookies collect information about how visitors use our website — for example, which pages are visited most often, how long users spend on each page, and whether users receive error messages. This data is used in aggregate form to help us understand website usage patterns and improve the overall performance and content of our site.

We use Google Analytics to analyze website traffic and user behavior. Google Analytics uses cookies to collect data such as your IP address, browser type, referring page, and time of visit. This data is transmitted to Google servers in the United States and stored in accordance with Google's privacy policy. You can opt out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

3.3 Functional Cookies

Functional cookies allow our website to remember choices you make (such as your username, language, or region) and provide enhanced, more personalized features. For example, functional cookies may remember your menu preferences, your delivery address, or whether you have previously accepted our cookie policy.

These cookies may also be used to provide services you have requested, such as watching a video or using a live chat tool. The information these cookies collect may be anonymized and they cannot track your browsing activity on other websites.

3.4 Advertising and Marketing Cookies

These cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. They remember that you have visited our website and this information may be shared with other organizations such as Google and Meta (Facebook).

We use Google Ads cookies to track conversions and measure the effectiveness of our paid advertising campaigns. We may also use Meta Pixel to track interactions with our website from Facebook and Instagram advertisements.

4. Specific Cookies We Use

The following table provides detailed information about the specific cookies deployed on chopt-new.click:

Cookie Name Provider Purpose Type Duration
_ga Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the website. Distinguishes users by assigning a randomly generated number as a client identifier. Analytics 2 years
_gid Google Analytics Registers a unique ID used to generate statistical data on how the visitor uses the website. Used to distinguish users during a single day of activity. Analytics 24 hours
_gat Google Analytics Used by Google Analytics to throttle request rates. Limits the collection of data on high-traffic websites to prevent performance degradation. Analytics 1 minute
_gcl_au Google Ads Used by Google AdSense to experiment with advertisement efficiency across websites using their services. Stores and tracks conversions from Google Ads campaigns. Advertising 3 months
_fbp Meta (Facebook) Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. Identifies browsers for the purposes of providing advertising and site analytics services. Advertising 3 months
_fbc Meta (Facebook) Stores last visit information when accessing the website from a Facebook advertisement. Used to track advertising attribution. Advertising 3 months
session_id chopt-new.click Maintains the state of your user session across page requests. Essential for keeping you logged in and for storing your shopping cart contents during a visit. Essential Session
csrf_token chopt-new.click Cross-Site Request Forgery (CSRF) protection token. Ensures that form submissions and actions are initiated by the authenticated user, preventing unauthorized access. Essential Session
cookie_consent chopt-new.click Stores the user's cookie consent preferences. Remembers whether you have accepted or declined non-essential cookies so you are not prompted again on every visit. Functional 12 months
user_preferences chopt-new.click Stores user interface preferences such as selected location, dietary filters, and language settings to personalize your browsing experience on return visits. Functional 6 months
cart_token chopt-new.click Saves the contents of your food order cart so that your selections are retained if you navigate away from the ordering page or return to the site later. Functional 7 days
_ga_[ID] Google Analytics (GA4) Used by Google Analytics 4 to persist session state. Stores a unique session ID to track users across sessions and pages for reporting purposes. Analytics 2 years

5. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject non-essential cookies. There are several ways you can manage your cookie preferences:

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to block cookies, delete existing cookies, or receive a notification when a cookie is being set. Please note that if you disable cookies, some features of our website may not function correctly.

Below are links to the cookie management instructions for the most common browsers:

For mobile devices, please refer to the cookie or privacy settings within your device's browser application or operating system settings.

5.2 Opt-Out Tools for Third-Party Services

You can also opt out of specific third-party cookies by using the tools provided by those services:

  • Google Analytics Opt-Out: Install the Google Analytics Opt-Out Browser Add-on available at https://tools.google.com/dlpage/gaoptout. This prevents Google Analytics from collecting data about your visits.
  • Google Ads / Personalized Advertising: Manage your Google ad personalization settings at https://adssettings.google.com. You can also visit https://www.google.com/settings/ads to opt out of interest-based advertising from Google.
  • Meta (Facebook) Ads Opt-Out: Manage your Facebook ad preferences by visiting your Facebook account settings under "Ad Preferences" or by going to https://www.facebook.com/ads/preferences.
  • Network Advertising Initiative (NAI): Opt out of interest-based advertising from NAI member companies at https://optout.networkadvertising.org.
  • Digital Advertising Alliance (DAA): Use the DAA's WebChoices tool at https://optout.aboutads.info to opt out of participating companies.
  • Your Privacy Choices (CCPA/CPRA): If you are a California resident, you have the right to opt out of the sale or sharing of your personal information, including data collected via advertising cookies. Please contact us at [email protected] to exercise this right.

5.3 Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. As there is no uniform standard for interpreting DNT signals, our website does not currently alter its behavior in response to a DNT browser setting. However, you can use the opt-out tools listed above to limit tracking.

6. Impact of Disabling Cookies

While you have the right to disable or delete cookies, please be aware that doing so may have a significant impact on your experience when using chopt-new.click. The following describes the potential consequences of disabling each type of cookie:

Cookie Type Impact of Disabling
Essential Cookies The website may not function properly. You may be unable to log in to your account, place food orders, or use secure features of the site. Core services will be unavailable.
Analytics Cookies We will be unable to collect aggregate data about how visitors use our site. This means we may be less able to identify and fix issues or improve our website based on user behavior data. Your browsing experience will not be directly affected.
Functional Cookies Your saved preferences such as location, dietary filters, and language settings will not be remembered between visits. You will need to re-enter preferences each time you visit the site.
Advertising Cookies You will still see advertisements, but they may be less relevant to your interests. Disabling these cookies does not reduce the number of ads you see — only their relevance to you.

7. Cookies and Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children through cookies or any other means. If you are a parent or guardian and believe that your child has provided us with personal information through our website, please contact us immediately at [email protected] and we will take steps to remove such information and terminate any associated session cookies.

This commitment is consistent with the Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13 in the United States.

8. Your Rights Under U.S. Privacy Law

Depending on your state of residence, you may have specific rights related to the personal information collected through cookies:

8.1 California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA) gives you the following rights with respect to data collected via cookies:

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you, including through cookies.
  • Right to Delete: You may request that we delete personal information collected about you, subject to certain exceptions.
  • Right to Opt-Out of Sale/Sharing: You may opt out of the sale or sharing of your personal information with third parties for cross-context behavioral advertising purposes.
  • Right to Limit Use of Sensitive Personal Information: You may direct us to limit the use of sensitive personal information to that which is necessary to perform the services you have requested.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To exercise these rights, please contact us at [email protected].

8.2 Other U.S. State Privacy Laws

Residents of other states, including Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), and Texas (TDPSA), may also have rights related to the processing of their personal data. Please contact us to learn more about exercising your rights under applicable state law.

9. Third-Party Websites and Links

Our website may contain links to third-party websites, applications, and services. Please note that this Cookie Policy applies solely to cookies used on chopt-new.click. We have no control over cookies set by third-party websites that you may access through links on our site, and we encourage you to review the cookie and privacy policies of those third-party websites before interacting with them.

10. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable law, or for other operational, legal, or regulatory reasons. When we make changes, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about our use of cookies.

If we make material changes to this Cookie Policy that significantly affect how we use your personal information, we will notify you by posting a prominent notice on our website prior to the changes taking effect. Your continued use of our website after the effective date of the updated policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests relating to this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us using the following details:

Chopt — Cookie Policy Inquiries

We aim to respond to all cookie-related inquiries within 30 business days. If you are a California resident submitting a request under the CCPA/CPRA, we will respond within 45 calendar days, with the possibility of a single 45-day extension where reasonably necessary.